MEMBER SUPPORT
Help & Support
Find answers to common questions about using your Venvigour membership.How can we help?
How do I save a business?
Open a Business Profile and select Save this business. You can find it again from Dashboard → Saved Businesses.
Where can I view my saved businesses?
Open your Venvigour Member Dashboard, then select Saved Businesses under Your Activity.
How do I contact a Business Member?
Open the Business Profile and select Message this business. Your conversations are available from Messages in the Dashboard.
How do I update my account, password or privacy settings?
Open Settings from the Account & Support section of your Dashboard.
What should I do about a suspicious message?
Do not share passwords, bank details or identity documents. Open the conversation and use Report conversation so the Venvigour team can review it.
Why can’t I access a member feature?
Check that you are signed in with an approved Venvigour Member account, then sign out and back in. If the problem continues, keep a note of the page and what happened so Member Support can investigate.
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